Privacy Policy

1. Introduction

Flecks Studio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Flecks Studio ("Flecks Studio," "we," "us," or "our") collects, uses, stores, shares, and protects information when you:

• visit https://flecksstudios.com;
• contact us through our website;
• request information about our services;
• subscribe to our communications;
• engage us for a project; or
• otherwise interact with us.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

2. Who We Are

Flecks Studio is a creative business solutions studio providing services that may include strategy, branding, software, automation, marketing, product design, website design, UI/UX design, and creative direction.

• Legal business name: Flecks Studio
• Email: privacy@flecksstudios.com
• Website: https://flecksstudios.com

For applicable data-protection purposes, we may act as a data controller when we determine why and how your personal information is processed.

3. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide directly

• your full name;
• email address;
• telephone number;
• company or brand name;
• job title;
• project requirements;
• budget or preferred project range;
• information entered into contact, enquiry, consultation, or project forms;
• correspondence sent by email or other communication channels;
• billing and transaction information;
• files, documents, or materials you submit to us; and
• any other information you voluntarily provide.

Information collected automatically

When you use our website, certain technical information may be collected automatically, including:

• IP address;
• browser type;
• device type;
• operating system;
• referring website;
• pages viewed;
• time spent on pages;
• approximate location derived from an IP address;
• website interactions; and
• cookie or similar technology identifiers.

Information received from third parties

We may receive information from service providers and platforms used to operate our website or provide our services, including hosting providers, analytics services, form-processing services, email providers, payment processors, and business platforms.

4. How We Use Your Information

We may process your information to:

• respond to enquiries and contact requests;
• provide quotations, proposals, consultations, and services;
• manage client relationships and projects;
• communicate about project updates;
• process invoices and payments;
• deliver requested materials;
• operate, maintain, secure, and improve our website;
• understand how visitors use our website;
• detect fraud, misuse, or security threats;
• maintain business and financial records;
• comply with legal and regulatory obligations;
• establish, exercise, or defend legal claims;
• send marketing communications where you have consented or where otherwise legally permitted; and
• carry out other purposes explained when the information is collected.

5. Lawful Bases for Processing

Where applicable, we rely on one or more of the following lawful bases:

• Consent: You have given us permission to process your information for a particular purpose.
• Contract: Processing is necessary to enter into or perform a contract with you.
• Legal obligation: Processing is required to meet a legal or regulatory duty.
• Legitimate interests: Processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
• Legal claims and other lawful grounds: Processing is otherwise permitted or required under applicable law.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect processing lawfully carried out before the withdrawal.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• provide essential website functionality;
• remember preferences;
• improve performance;
• understand website traffic and usage;
• protect the website from abuse; and
• support marketing activities where permitted.

Essential cookies may operate without consent where they are necessary for the website to function. Where required, we will request your consent before placing non-essential analytics or marketing cookies.

You may control cookies through your browser settings or through any cookie-management tool displayed on our website. Disabling certain cookies may affect website functionality.

7. Contact Forms and Email Communications

When you submit a contact form, we may collect the information entered in that form and use it to respond to your enquiry.

Our website may use third-party email-delivery services, such as Resend or another provider, to transmit form submissions and business communications. These providers may process relevant information on our behalf in accordance with their terms and privacy practices.

You should not submit highly sensitive, confidential, financial, medical, or identity information through a general website contact form unless specifically requested through an approved secure channel.

8. How We Share Information

We do not sell your personal information.

We may share information with:

• website-hosting and infrastructure providers;
• email and communication providers;
• analytics and performance providers;
• cloud-storage providers;
• payment processors;
• accountants, lawyers, consultants, and professional advisers;
• contractors and collaborators involved in delivering an authorised project;
• regulators, law-enforcement authorities, courts, or government bodies where required by law; and
• a purchaser, investor, successor, or adviser in connection with a merger, restructuring, financing, or transfer of all or part of our business.

Service providers are expected to process personal information only for authorised purposes and to apply suitable security safeguards.

9. International Data Transfers

Some service providers may process or store information outside Nigeria.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is supported by an appropriate legal basis and suitable safeguards under applicable data-protection law.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide our services;
• respond to enquiries;
• maintain business and project records;
• meet accounting, tax, contractual, and legal requirements;
• resolve disputes; and
• enforce agreements.

Retention periods may vary depending on the type of information, the relationship involved, and applicable legal obligations.

When information is no longer required, we may securely delete, anonymise, or archive it where legally permitted.

11. Data Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, and destruction.

However, no internet transmission or storage system is completely secure. You provide information electronically at your own risk, and we cannot guarantee absolute security.

12. Your Privacy Rights

Subject to applicable law, you may have the right to:

• request confirmation that we process your personal information;
• request access to your personal information;
• request correction of inaccurate or incomplete information;
• request deletion of information in appropriate circumstances;
• object to certain processing;
• request restriction of certain processing;
• withdraw consent;
• request transfer or portability of eligible information;
• object to direct marketing;
• receive information about relevant automated decision-making; and
• lodge a complaint with the Nigeria Data Protection Commission or another competent authority.

To exercise a right, contact us at privacy@flecksstudios.com. We may request reasonable information to verify your identity before acting on a request.

13. Marketing Communications

Where you subscribe to updates or otherwise agree to receive marketing communications, we may send information about our services, projects, insights, or offers.

You may unsubscribe at any time by:

• selecting the unsubscribe link in an email; or
• contacting us at privacy@flecksstudios.com.

We may continue to send non-marketing communications relating to active enquiries, projects, contracts, security, or legal matters.

14. Children's Privacy

Our website and services are primarily intended for businesses and persons able to enter binding commercial arrangements.

We do not knowingly collect personal information from children without appropriate authorisation. If you believe a child has provided personal information to us improperly, contact us so that we can review and, where appropriate, delete it.

15. Third-Party Links

Our website may contain links to third-party websites or platforms.

We do not control and are not responsible for the privacy, security, availability, or content of third-party services. You should review their privacy policies before providing information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or business practices.

The revised version will be published on this page with an updated "Last updated" date. Material changes may also be communicated through an additional notice where appropriate.

17. Contact Us

Questions, requests, or complaints regarding this Privacy Policy may be sent to:

You may also contact the Nigeria Data Protection Commission regarding concerns that fall within its jurisdiction.